Ghost in the Pixel

As digital product designers, we’re thrown into complex, tense situations trying to make sense of it, including the audience, context of use, and core functionality. Via user-oriented methods we’re taught…

I don’t manage a team of direct reports. Yet as a Principal Designer on a strategic in-house design team, I do serve in a valued leadership capacity of influence, role…

Executives are kind of a funny lot. Not all are trained to be group collaborators yet coordinate with very strong personalities. Most are driven by fact-based proven statistical metrics yet…

It’s typical among Lean Startup adherents to speak of “validation” and “customer development”, as part of the rapid iterative build-test-learn cycle inherent to the Lean philosophy. Formed an assumption about…

I don’t mean a “con game” whereby someone is getting swindled out of a proper deal and left holding the bag. I mean, there’s a game of coordination and competition…