Disrupting the dream job

For just over 4+ years I had arguably what some may consider to be the “dream job” in software design: serving in a largely self-defined Principal level role for a…

Actually, users don’t always know…

Inherent to the design process, “the user” is regarded as the prime source of necessary, valuable, actionable information for making sensible design decisions, captured in a variety of forms, from…

Framing a prototype for user feedback

While throwing a prototype on the table with little to no preamble to solicit feedback might make for a thoroughly fascinating observational study and examination of human reaction (loaded with…

Learning from heroes and villains

Being a professional designer means you’re always learning on the job, extending and expanding your repertoire of expertise from prior contexts via the current situations as they unfold. Inherent is…

A continuum of design engagements

This is a personal “working theory”, arising from various situations with virtual and local teams over the past few years, around the notion of “collaboration”… While collaboration is heavily championed…